Free Intake: Our chatbot, via the third-party and its website-privacy policy, is designed to guide visitors through a free intake. It's AI and it's not for legal advice, it's there for informational purposes as a guide through the free intake process with us.
Consultation: We only offer paid consultations. The processing of online payments is done via Clio, using their PCI compliant processor, their privacy policy is available on the payment page. If you schedule a paid consultation through our scheduling process, and if you need to cancel in advance, please contact us immediately. When you attend a paid consultation, it's not refundable. After the consult, if you become a client via our contracting process, then you know that the terms for service and payment are in your contract with us.
Client: You'll know you're client if you've gone through our vetting process and have completed our contracting process.